Jun 6, 2020
Alyssa and Frank are insurance rock stars with zero dram. I love working with them for my personal and business insurance needs. I highly recommend them.
- Kathryn McCain
Mar 2, 2020
Understanding circumstances of everyday people and finding what best fits there needs and budget.
- Gentri Brierly
May 28, 2019
Thanks Will for going the extra mile and really explaining the differences between my new and old policy!
- JJ Wilson
Jan 9, 2019
Alyssa gets to know her clients so that she can help them choose the best coverage for their situation and preferences. She helped us find coverage for a home that has EIFS siding, which many companies would not touch. Staff is efficient and friendly. When we bought a new car and subsequently sold our old car, the policy changes were handled quickly and very easily. I recommend SBI without hesitation for any insurance needs.
Dec 31, 2018
SBI researched the large number of auto insurance policies available for my son and myself. How relaxing is that? Within a short time, Alyssa, from the Gig Harbor agency, had a solution. At one point I needed to increase the amount of coverage in certain areas to satisfy an umbrella account, and again, within a day, it was done. Life should run so smoothly. I'm smiling.
- Judy Buskirk
Dec 6, 2018
Very punctual at returning calls :-)
- Todd Fries
Oct 8, 2018
I was already a Nationwideâ€™ customer. Upon relocating to Gig Harbor, I contacted Alyssa and Hannah. They were both extremely helpful.
Jun 30, 2018
Your customer service is awesome.
- Geary Hayes
Mar 2, 2018
Sound Business has been going above and beyond for me since I opened my business. Great people to work with; Frank found me the best prices on insurance/ bond and I shopped around quite a bit before ending up here. I have and will recommend these guys to anyone.
- Randahl Bradford
Feb 14, 2018
Frank went above and beyond to get my needs met, as well as offering valuable advice on how I should set up my coverage. Excellent communication through the procedure and process!
- Matthew Snyder
Nov 24, 2017
We've had many questions with our transition back to the area and career changes. We are not and easy couple to connect with because of our changing schedules. Alyssa and her team have provided the accommodation yet the persistence necessary to answer our questions and meet our needs.
- Holly McVay
Oct 14, 2017
You are always easy to talk to and the rates are great.
- Mary Keller Wynn
Sep 1, 2017
Service had always been excellent!! Highly recommended!!
May 6, 2017
I have been with SBI Alyssa and Frank since the beginning. Their agents are knowledgeable and professional! They give me what insurance is supposed to: Peace of Mind. If you need insurance they are the the place to go.
- Phillip Schaaf
Mar 1, 2017
We want you to know how happy we are that we found Sound Business Insurance in our town of Gig Harbor. When I contacted you to help us out, you were the lighthouse in the harbor that provided coverage when we needed it.
Our sincere gratitude,
Charles and Cecilia Graydon
- Cecilia Sullivan
Feb 26, 2017
You guys have great customer service! You communicate any changes in my policies, always answer my questions in a timely matter and make me feel more then just a customer.
- Amanda Upshaw
Feb 12, 2017
Alyssa, we just want to say thank you for being our agent! You are far and above any we have ever had and we want you to know you are appreciated.
- David & Jacque Dear
Dec 3, 2016
Taking good care of your clients and fighting for them when/if necessary
- Joan Koeing
Nov 25, 2016
I just wanted to say a quick thank you for your patience and diligence in finding new insurance for Shane and me. I know it was a long process and your follow-up was greatly appreciated. We're looking forward to continuing to work with you and Frank for additional needs moving forward.
- Jennifer Bowen - Windermere Realtor
Jul 24, 2016
Wonderful help and support! They helped me find the insurance plan that was perfect for me!
- Jenai Kirkpatrick
Feb 14, 2016
Just amazing customer service! Alyssa and Frank are really caring and great at what they do! They have helped our business and helped with our medical! Thank you guys!
- Kelsy Matteson
Dec 26, 2015
Nice and courteous staff.
Dec 15, 2015
Frank and the SBI Team are the best insurance provider we have ever had for our local business insurance needs! They are lighting fast to respond and always on the ball when we need them. Thank you for all you do. Highly recommend!
- Rachel Lawing
Nov 22, 2015
I appreciate how quick it is to get a response and the customer service is top notch.
Oct 16, 2015
Communications were always friendly and professional. The quote was handled quickly and was well done. We were asked pertinent questions and given good suggestions as to how we might get the best coverage at a competitive price. People seemed knowledgeable. Fast, friendly service with no pressure.
Sep 22, 2015
Courteous, knowledgeable & quick to respond! Just what you need in a team. I trust them to advise & provide the proper coverage for all of my insurance needs.
Thank you Frank & Alyssa!
- Terrina Marchant
Aug 7, 2015
I have never had a better insurance broker!! Alyssa always goes above and beyond for us. No matter what I throw her way she gets it done and gets back to me very quickly. Thank you for all your hard work!
- Jarelle Crocker
Jul 30, 2015
We are a startup personal training business and needed guidance in selection the correct insurance coverage for the business, Bodystar Studios. We got what we needed quickly.
- Christine Christoff
Jul 5, 2015
It's refreshing to deal with a local agent that can identify with your situation and offer options.
- Stan Macumber