Testimonials – Sound Insurance Northwest
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Formerly Sound Business & Health Insurance

Testimonials

Barbara Walicki
Barbara Walicki
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My review & and whole experience was wonderful! Everything from your receptionist, Emma, to you Hannah! You were absolutely super answering questions, concerns, and keeping in contact with me during this process. Thank you so much!
Michelle Flintoff
Michelle Flintoff
19:19 11 Jun 24
This is my third year that I have been working with Susie Ross at Sound Health Insurance.I have nothing but high praise for her professionalism.Susie’s continued growth of knowledge, and her passion for this important service defines and is reflected in the time that she will spend with her clients; and her continual dedication to the review of any current changes within the Insurance Industry.Each year, my annual review with Susie is great!Any Changes and my personal preference are noted; before we begin the selection of Health Coverage Plans.Also, after receiving all of the Insurance Providers Materials at the first of the year; it is great to be offered the opportunity to review and be reminded of all the additional quarterly services that can be utilized.
mike smith
mike smith
20:48 01 Apr 24
Highly recommend. Susie helped us immensely through setting up our Medicare Part B and all the stuff that goes with that. It can be very complex, but she handled it with ease. All we had to do was decide what was best for us and she guided us through that. Wonderful experience.
WFLBoardMary
WFLBoardMary
19:08 09 Mar 24
My husband and I had a recent meeting with Susie Ross at Sound Health Insurance to discuss Medicare coverage and we were so impressed. She is extremely knowledgeable and helpful and gave us excellent information with no sales pressure in the slightest. Highly recommend using Susie to help navigate the options for supplements to Medicare coverage, she knows her stuff, takes her time and is extremely professional.
Elaine Perusse
Elaine Perusse
01:13 19 Feb 24
Such a wealth of great knowledge at SHI. Susie Ross is a gem to work with, she's really on top of her game and extremely thorough. I feel fortunate to have her so available for my needs. Top notch without a doubt.
Dalen Mason
Dalen Mason
03:06 07 Dec 23
Susy was very knowledgeable and helpful. I would highly recommend her to any of my friends.
Paula Lillard
Paula Lillard
19:48 22 Nov 23
I have used this agency to shop my Medicare Advantage policy and automobile policy. I have been extraordinarily happy with the thoroughness of their explanations and comparisons of policies available to me. Susie was kind and took all the time I needed to make an informed decision about my healthcare and medical requirements
Cap'n Carl
Cap'n Carl
14:53 17 Oct 23
After finding myself in need of assistance in researching insurance, I found Susie! She was a delight to meet with and with her knowledge and expertise, I found exactly what I was looking for.When it comes to insurance, cut to the chase and give Susie a call. You'll be glad you did.
Kenneth davidson
Kenneth davidson
03:05 25 Mar 23
Susie was the best she helped with all my Medicare questions. I was lost and she came to my rescue.
Paul Berg
Paul Berg
22:25 21 Feb 23
Susie has been a professional throughout all my insurance needs. She has provide the best options during dark times in in my wife's insurance needs before she passed. Now she has helped me in my hour of need and has made it painless.Thanks Susie
Tari Sarviel
Tari Sarviel
00:28 08 Dec 22
Susie spent 2 hours with my husband and I explaining the way too complicated Medicare system and advantages/disadvantages of each system. She also informed us of benefits we had that we were unaware of. We we REALLY impressed and appreciative!
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Austin V
Austin V
16:12 21 Jul 24
I've had Sound business insurance helping me with my auto, home, and business insurance since 2017. They have been absolutely fantastic with helping me and my family fine the best prices with very friendly customer service. I highly recommend using Sound Business insurance
Nickolett Uhler
Nickolett Uhler
14:55 19 May 24
I am so happy wth the service Alyssa has provided. We had a life change and needed to purchase health insurance and was very overwhelmed trying to figure it out online ourselves. Alyssa found a great plan through the exchange for us. It was about 400 less than what I expected to pay. Then, about 2 months later, our car insurance through Geico went up 150% for no apparent reason! We'd been with them for over 20 years. But Alyssa was able to find a plan that was 1/3 the cost of Geico with the same benefits. I have already started recommending Alyssa to friends. Thank you again!
Melissa Miller
Melissa Miller
01:31 10 Apr 24
Alyssa was amazing! She is super helpful and very knowledgeable! She answered all of our questions and was easily accessible! I highly recommend SBI!
Zach Anderson
Zach Anderson
16:34 18 Mar 24
Great service and very easy to work with.
Theresa Burke
Theresa Burke
19:44 03 Mar 24
Had a fantastic experience with Sound Business Insurance, both for helping us with new medical and auto insurance after our move to Washington. Prompt and so helpful. I would highly recommend using this group!
Greys Zambrano
Greys Zambrano
20:25 28 Feb 24
Ryley Lively
Ryley Lively
03:36 07 Jan 24
Frank's Help with my business insurance was seemless, timely & exactly what I needed for a awesome price. 10/10 would highly recommend to anyone.
Ann C
Ann C
21:23 15 Dec 23
I am so impressed with this agency. Alyssa helped me with my purchase on the exchange last year when I couldn't even get other companies to return my calls. This year my mom needed help with her Medicare choice because the plan she was on wouldn't cover her Parkinson doctor anymore. Susie spent 2 and 1/2 hours with my mom helping her find a plan that would cover ALL 9 of my mom's doctors and the plan is even maybe a little cheaper.
Pennie Bruno
Pennie Bruno
16:00 28 Nov 23
Great Service and Pricing
Taylor Hoefle
Taylor Hoefle
17:23 01 Nov 23
Frank and his team are very knowledgeable, I called with a bunch of questions and within 10 minutes he had me feeling much more confident and ready to move forward. He stuck to his promise of turn around time to have my insurance and bonds ready to go. I went down to introduce myself and I was welcomed by a full team of happy people that were excited to help me get my business off the ground. I 100% recommend their services, I would do it again in a heartbeat.
Ric Hansen
Ric Hansen
18:56 31 Oct 23
Awesome customer service, so happy I found and get to work with Alyssa and the crew. They shopped around for the right insurance for me and found the best price and followed through with every detail. Happy campers. Great to work with local, solid, and caring business.
S B
S B
21:46 06 Oct 23
Very good service and very helpful. I called and got health insurance for my husband and I within 10 minutes. We also went with them for our Homeowners/Umbrella/Auto/Motorhome and Motorcycle Insurance and is saving us $1,433 per year.
Melissa Bergsma
Melissa Bergsma
19:43 06 Sep 23
Frank has a great deal of knowledge and is highly experienced. Our commercial policy is exceedingly challenging. Sound Business Insurance was able to get us a complaint policy, when other agencies could not - thank you
FAIR HARBOR GRANGER
FAIR HARBOR GRANGER
16:06 30 Aug 23
Ken is always a Rock Star!!!! No really, he is a Rock Star. You should hear him cover the Eagles..... Great job , Very helpful at all times.
Maria Kalafatich
Maria Kalafatich
02:45 03 Aug 23
Lee Maxwell
Lee Maxwell
16:31 17 May 23
From my first call to your agency to the initial visit we were greeted professionally and courteously. It has been painless in switching our insurance to your company. Thank you so much!
Roymark Mendiola
Roymark Mendiola
05:25 02 Apr 23
Alyssa Rodriguez has been a great help! I was paying month to month and stumbled across her company and they sent me to her and I have not regretted the decision. I was thankfully in the position to be able to buy a policy for a whole year and got an agreeable rate and coverage that met all my needs while also saving me over $1,000 in the course of the year. Also, when my current policy was up she helped me get a shorter term policy with more coverage after I had my car accident, which honeslt surprsied me as I got a siimlar rate but more extensive coverage. She went above and beyond to make sure I got the coverage I needed and didn't push me to get any other plans that did not benefit me. If you go anywhere, go to Sound Business Insurance and ask for Alyssa!
Sam Minkoff
Sam Minkoff
04:10 02 Mar 23
Frank and Alyssa are absolutely incredible - we've been working with them for years on our business and health and auto insurance. Can't recommend them enough!
Cassandra Nelson
Cassandra Nelson
03:11 26 Jan 23
These guys are fantastic. I'm an accountant, specializing in contracting, so I deal with insurance agents a lot. Frank is my go to guy for any new client set ups and even my own insurance and bonds. Highly recommend them- everyone here is awesome!
Bryan Church
Bryan Church
04:31 17 Jul 20
I’ve started my own plumbing company and have had the absolute pleasure of using this company to provide my insurance and bond. Frank has been amazing through out the entire process. I reached out to this company just doing a brief google search not expecting much,but they were amazing. Frank jumped through all the hurdles to obtain the BEST policy and PRICE possible. THANKS for going the extra mile!
Kim Salas
Kim Salas
04:33 13 Sep 19
I am so pleased with Alyssa Rodriquez and the team at Sound Business!! What an awesome team of professionals! I had such a difficult time finding a agent who could get us reasonable rates and could gelp us with our awkward situation. Alyssa and her team of prodessional agents were amazing! They know what it takes to get the right coverage and the best rates. I can't recommend them enough!!!
Abel Hernandez
Abel Hernandez
18:20 10 May 18
This is by far my favorite insurance business. Alyssa and the team have been super helpful and knowledgeable. They helped me initially without asking much of me. Their promptness allowed me to get my daughter signed up for school sports. They also have helped my clients when purchasing homes. If you are ever in need of insurance, whether it's personal, work, or home, give Alyssa a call. She is awesome!
Jack von Eberstein
Jack von Eberstein
21:54 05 Sep 17
In 2015, I had an opportunity to create a Google 360° virtual tour for Sound Business Insurance, which you can access in the photos section of this listing (look for the photos with the circular icon).I was truly impressed, owners Frank & Alyssa were warm, friendly and helpful and their office is beautiful. I have every reason to believe that they'll meet if not exceed your business insurance needs.
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Formerly Sound Business & Health Insurance

Sound Insurance Northwest

3312 Rosedale Street, Suite 103
Gig Harbor, WA 98335

(253) 858-9988

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